— PRIVACY POLICY —
1. Introduction
NCIRCLE respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how NCIRCLE collects, uses, processes, stores, and protects information when you use our Services, including WhatsApp Official API and RCS messaging solutions.
2. Information We Collect
a) User Information
- Name
- Business details
- Email address
- Phone number
- Billing information
b) Device Information
- IP address
- Browser type
- Operating system
- Device identifiers
c) Cookies
We may use cookies for session management and analytics.
d) Message Data
- Recipient numbers
- Message templates
- Delivery status
- Campaign analytics
NCIRCLE does not access personal chat content beyond what is required for message routing and compliance.
3. Purpose of Data Collection
We collect data to:
- Provide messaging services
- Verify business accounts
- Process payments
- Improve platform performance
- Ensure regulatory compliance
4. Consent for WhatsApp & RCS Data Processing
By using our Services, you confirm that:
- You have obtained explicit opt-in consent from message recipients.
- You authorize NCIRCLE to process data through Meta and telecom operators.
Messaging is subject to policies of Meta Platforms Inc. and telecom RCS providers.
5. Legal Basis for Processing
We process data under:
- Contractual necessity
- Legal compliance
- Legitimate business interests
- User consent
In accordance with the Information Technology Act, 2000 and applicable Indian regulations.
6. How We Use Collected Data
Data is used to:
- Enable message delivery
- Monitor campaign analytics
- Detect fraud
- Provide customer support
- Maintain system security
We do not sell personal data to third parties.
7. Data Retention & Deletion
We retain data:
- As long as required to provide Services
- As required under Indian law
- Until Account termination
Users may request deletion by contacting us. Certain transactional records may be retained for legal compliance.
8. Data Sharing with Third Parties
We may share limited data with:
- WhatsApp LLC
- Meta-approved Business Solution Providers
- Telecom RCS operators
- Payment gateways
- Government authorities (if legally required)
Data sharing is strictly limited to service enablement.
9. Security Measures & Encryption
NCIRCLE implements:
- SSL encryption
- Role-based access controls
- Secure cloud infrastructure
- API authentication protocols
WhatsApp messages are end-to-end encrypted by platform design.
10. Cookies & Tracking Technologies
Cookies help:
- Maintain session security
- Analyze performance
- Improve user experience
Users may disable cookies in browser settings.
11. Data Transfer & Storage (India-Based)
Data is primarily stored on secure servers located in India or in compliant jurisdictions used by Meta infrastructure.
Cross-border transfers occur only as necessary for platform functionality.
12. User Rights
You may request:
- Access to personal data
- Correction of inaccuracies
- Deletion of information
- Withdrawal of consent
Requests may be submitted via email.
13. Policy for Children
Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
14. Updates to Privacy Policy
NCIRCLE may update this Privacy Policy periodically. Updates will be published on our website.
15. Governing Law (India)
This Privacy Policy shall be governed by laws of India.
Disputes shall fall under jurisdiction of courts in Nanded, Maharashtra.
16. Contact Information
For privacy-related inquiries:
NCIRCLE
Mahaveer Chowk, Nanded – 431601
Email: parimal.nandedkar@gmail.com
Contact: 9764997764
Stay Secure
Your privacy matters to us—let’s keep your data safe and your trust strong.