— PRIVACY POLICY —

1. Introduction

NCIRCLE respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how NCIRCLE collects, uses, processes, stores, and protects information when you use our Services, including WhatsApp Official API and RCS messaging solutions.


2. Information We Collect

a) User Information

  • Name
  • Business details
  • Email address
  • Phone number
  • Billing information

b) Device Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers

c) Cookies

We may use cookies for session management and analytics.

d) Message Data

  • Recipient numbers
  • Message templates
  • Delivery status
  • Campaign analytics

NCIRCLE does not access personal chat content beyond what is required for message routing and compliance.


3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Verify business accounts
  • Process payments
  • Improve platform performance
  • Ensure regulatory compliance

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm that:

  • You have obtained explicit opt-in consent from message recipients.
  • You authorize NCIRCLE to process data through Meta and telecom operators.

Messaging is subject to policies of Meta Platforms Inc. and telecom RCS providers.


5. Legal Basis for Processing

We process data under:

  • Contractual necessity
  • Legal compliance
  • Legitimate business interests
  • User consent

In accordance with the Information Technology Act, 2000 and applicable Indian regulations.


6. How We Use Collected Data

Data is used to:

  • Enable message delivery
  • Monitor campaign analytics
  • Detect fraud
  • Provide customer support
  • Maintain system security

We do not sell personal data to third parties.


7. Data Retention & Deletion

We retain data:

  • As long as required to provide Services
  • As required under Indian law
  • Until Account termination

Users may request deletion by contacting us. Certain transactional records may be retained for legal compliance.


8. Data Sharing with Third Parties

We may share limited data with:

  • WhatsApp LLC
  • Meta-approved Business Solution Providers
  • Telecom RCS operators
  • Payment gateways
  • Government authorities (if legally required)

Data sharing is strictly limited to service enablement.


9. Security Measures & Encryption

NCIRCLE implements:

  • SSL encryption
  • Role-based access controls
  • Secure cloud infrastructure
  • API authentication protocols

WhatsApp messages are end-to-end encrypted by platform design.


10. Cookies & Tracking Technologies

Cookies help:

  • Maintain session security
  • Analyze performance
  • Improve user experience

Users may disable cookies in browser settings.


11. Data Transfer & Storage (India-Based)

Data is primarily stored on secure servers located in India or in compliant jurisdictions used by Meta infrastructure.

Cross-border transfers occur only as necessary for platform functionality.


12. User Rights

You may request:

  • Access to personal data
  • Correction of inaccuracies
  • Deletion of information
  • Withdrawal of consent

Requests may be submitted via email.


13. Policy for Children

Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.


14. Updates to Privacy Policy

NCIRCLE may update this Privacy Policy periodically. Updates will be published on our website.


15. Governing Law (India)

This Privacy Policy shall be governed by laws of India.

Disputes shall fall under jurisdiction of courts in Nanded, Maharashtra.


16. Contact Information

For privacy-related inquiries:

NCIRCLE
Mahaveer Chowk, Nanded – 431601
Email: parimal.nandedkar@gmail.com
Contact: 9764997764